Find answers to common questions from shippers and carriers. If you don’t see what you’re looking for, our team is always available to help.
Our team provides shipment updates throughout the transportation process. If you need an update, you can also contact your assigned representative directly.
We provide transportation solutions for a wide range of freight, including dry van, refrigerated freight, flatbed, expedited shipments, drayage, full truckload (FTL), and less-than-truckload (LTL) freight. If your shipment has special requirements, our team can help determine the best transportation option.
We can arrange dry van, reefer, flatbed, step deck, power only, expedited, and drayage transportation services.
Yes. We work with carriers that meet our qualification standards, including active operating authority, insurance requirements, and safety compliance. Carrier information is reviewed before loads are assigned.
Yes. We work with businesses that need one-time freight coverage as well as customers with recurring shipping needs and dedicated lanes.
To provide accurate pricing, we typically need the pickup location, delivery location, commodity description, freight weight, dimensions (if applicable), equipment type required, and preferred shipment dates. Any special handling requirements should also be included.
Most quote requests receive a response within 60 minutes during business hours. To help us provide accurate pricing, include as much shipment information as possible, including pickup and delivery locations, freight details, equipment requirements, and shipment dates. For urgent shipments, we recommend calling our team directly.
Yes. We regularly coordinate reefer, flatbed, heavy haul, expedited, and other specialized freight services. Let us know your shipment requirements, and we’ll work to match your freight with the appropriate equipment and carrier.
Yes. Quick Pay options may be available for approved carriers. Contact our team for details.
Our standard payment terms are Net 30 upon receipt of a clean invoice and proof of delivery. Quick Pay options may also be available for approved carriers.
Yes. We work with carriers moving freight throughout the 48 contiguous states.
Most carrier applications are reviewed within one business day after all required documentation has been submitted.
Yes. We work with carriers operating dry vans, reefers, flatbeds, step decks, and other approved equipment types.
Carriers must maintain active auto liability and cargo insurance that meets our minimum requirements. Additional coverage may be required depending on the type of freight being transported.
Our team is available to assist with shipment-related issues, including delays, appointment changes, and other transportation concerns. Contact information will be provided when the load is dispatched.
Complete the carrier setup application and submit the required documentation. Our team will review your operating authority, insurance information, and compliance records before approval. Once approved, you’ll have access to available freight opportunities within our network.
If you need additional information about our freight brokerage services, carrier requirements, or shipping process, our team is ready to assist.
